Terms of Service

1. Introduction:

Welcome to Kanawha Medical Supply Inc. online web store (“we,” “our,” or “us”). Our store offers a variety of medical equipment for sale to licensed healthcare professionals and institutions.

2. Eligibility:

To use our web store, you must be at least 18 years old and hold a valid medical or healthcare professional license, where applicable.

3. Account Registration:

To place an order, you must create an account and provide accurate information, including your full name, address, and professional license number.

4. Pricing and Payment:

All prices are listed in US dollars. We accept credit card payments and bank transfers. Full payment is required before your order is shipped.

5. Order Processing and Delivery:

Orders are typically processed within two business days and delivered within 5–10 business days. Shipping fees are calculated at checkout.

6. Returns, Refunds, and Exchanges:

Returns and exchanges are accepted within 30 days of receipt, provided the items are in their original condition and packaging. Refunds will be processed using the original payment method.

7. Product Information and Availability:

While we strive for accuracy, we cannot guarantee the accuracy of product descriptions or availability.

8. Intellectual Property Rights:

International copyright laws protect all the content on this website, including the text, graphics, logos, and images, which are the property of Kanawha Medical Supply Inc. or its suppliers.

9. Limitation of Liability and Disclaimers:

We disclaim any liability for any loss or damage arising from the use of our web store or products, to the fullest extent permitted by law.

10. Indemnification:

You agree to indemnify, defend, and hold harmless Kanawha Medical Supply Inc., its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including legal fees, arising from or relating in any way to your use of this web store.

11. Privacy Policy:

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

12. Governing Law and Jurisdiction:

The laws of the jurisdiction govern these Terms and Conditions without regard to its conflict of laws principles.

13. Contact Information:

For any queries, contact our Customer Service at sales[at]kanawhamedical. com

14. Amendments:

We reserve the right to amend these terms and conditions at any time. Changes will be posted on this page, accompanied by an updated revision date.

15. Miscellaneous:

Any provision of these unenforceable terms and conditions will be severable without affecting the enforceability of other provisions.